Frequently Asked Questions
Everything you need to know about booking Veligandu Maldives through our independent reservations service.
1. Are you the official website of Veligandu Maldives?
No. We are an independent reservations and booking management company based in the Maldives. While we promote Veligandu Maldives using authorised wholesale channels, we are not owned, operated by, or affiliated with Crown & Champa Resorts. All bookings are processed through verified wholesale partners (DMCs) who hold official resort contracts.
2. Is it safe to book through you?
Yes. We are a licensed Maldivian company (C26192025) with a valid Ministry of Tourism license (MOT.O1.RS.TA.23.OS7364). We operate through official wholesale partners and every booking is traceable and verified through authorised channels.
3. How do you get competitive rates?
We source rates through Destination Management Companies (DMCs) who hold signed wholesale contracts with resorts. These contracted rates are not always publicly available, which is why companies like ours — similar to Expedia or Agoda — can offer competitive pricing.
4. How long does it take to get a response?
Our team responds within 2 hours during business hours. You can also reach us immediately via WhatsApp at +960 758 5665 for a faster response.
5. How do I get to Veligandu Maldives?
Veligandu Maldives is reached by seaplane from Velana International Airport in Malé. The scenic flight takes approximately 65 minutes, offering breathtaking aerial views of the Maldivian atolls. Seaplane transfers operate during daylight hours only.
6. Who issues my booking confirmation?
All final confirmations and vouchers are issued by our authorised wholesale partners (DMCs) and verified directly with Veligandu Maldives. You will receive a full booking confirmation before travel.
7. What is the cancellation policy?
Cancellation policies vary depending on the villa type, season, and rate plan booked. Our team will clearly communicate the applicable cancellation terms at the time of booking. We recommend travel insurance for all bookings.
8. Can you arrange transfers and activities?
Yes. We can assist with seaplane transfer arrangements and provide guidance on resort activities and experiences. Contact us with your requirements when making your enquiry.